24/7 DISPATCH: (713) 555-0100

Nationwide coverage · Vetted & insured professionals · Licensed trades · Headquartered in Houston

24/7 DISPATCH: (713) 555-0100

Industries / Solutions / Building & Facility Services

Asset Services

Building & Facility Services

Every trade, one accountable crew.

Biltmark’s core asset services: building repairs, maintenance, and facility services delivered by our own vetted, insured professionals — available on demand or under a documented program, with one point of contact and one invoice.

What’s Included

What the program covers

Repairs & maintenance across the core trades — HVAC, plumbing, electrical coordination, carpentry & finishes

Preventive maintenance programs on a documented annual calendar

Renovations, tenant turns & punch-list work

Janitorial, day porter & handyman services

Managed specialty subcontractors at a capped ≤15% markup, sub invoice attached

Photo-verified work orders and monthly owner-ready reporting

How It Works

From first call to steady state

STEP / 01

Walkthrough

We assess the property on site and record a baseline condition report.

STEP / 02

Documented scope

You receive an itemized proposal — program pricing, rate card, and our written guarantee.

STEP / 03

Dispatch & delivery

Work orders flow through 24/7 dispatch; every task is photo-verified on completion.

STEP / 04

Monthly reporting

Spend, history, and preventive status land in one owner-ready report.

Our Guarantee

Commitments we put in the contract

The same written service guarantee stands behind every Biltmark program, in every industry.

2 HR / 4 HR

On-site emergency response in Biltmark crew markets — 24/7/365, with rapid network response nationwide

1 BUS. HOUR

Every routine work order acknowledged within one business hour

≥ 85%

First-time-fix rate, measured and reported to you monthly

≤ 15%

Capped, transparent markup on subcontracted specialty work — sub invoice attached

MONTHLY

Owner-ready report — spend, work-order history, and preventive maintenance status delivered every month

PHOTO-VERIFIED

Every work order documented with photos and mapped to owner-ready reporting

// BILTMARK SERVICE GUARANTEE v1.0 — FULL TERMS PROVIDED WITH EVERY PROPOSAL

Good To Know

Frequently asked questions

Do you handle one-off repairs, or only ongoing programs?

Both. Many relationships start with a single repair and grow into a preventive program once owners see the documentation that comes with every work order.

Who actually performs the work?

Our own background-checked W-2 technicians handle the high-frequency trades. Licensed specialty work runs through our vetted subcontractor bench at a capped, transparent markup with the sub’s invoice attached.

Put a facilities department behind your property

Schedule a free walkthrough and receive a documented, itemized proposal — no pressure, no obligation.

Rather just talk?

Call us anytime: (713) 555-0100

The outsourced facilities department for shopping centers, owner-operators, property managers, and lenders — serving the lower 48 states from our Houston headquarters. Insured & bonded.

How We Work

Services

Company

Privacy · Terms · Houston, TX