Effective date: 9/1/2026
This Privacy Policy explains how Biltmark Group (“Biltmark,” “we,” “us,” or “our”) collects, uses, and shares personal data when you visit biltmarkgroup.com, contact us, or request a proposal or service.
Information we collect
Information you give us. When you submit a form, request a walkthrough, or call our dispatch line, we collect the information you provide — typically your name, company, phone number, email address, property location, industry, approximate square footage, service type, and any details you include in your message.
Information collected automatically. When you visit the site we and our analytics providers may collect your IP address, browser and device type, pages viewed, referring page, and the dates and times of your visits, through cookies and similar technologies.
Call records. If you call a number listed on this site, we may collect the number you called from, the number dialed, and the date, time, and duration of the call.
We do not knowingly collect sensitive personal data through this website, and we ask that you not send payment card numbers, government identification numbers, or health information through our forms.
How we use your information
- To respond to your inquiry, schedule a walkthrough, and prepare a proposal
- To deliver, schedule, and document services you have engaged us for
- To send service updates, work order documentation, and owner-ready reporting
- To operate, secure, and improve this website and our marketing
- To comply with legal, insurance, licensing, and recordkeeping obligations
Calls and text messages
By submitting a form on this site and checking the consent box, you agree that Biltmark may contact you by phone call or text message at the number you provide, including through automated means, about your inquiry and our services. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to any text to opt out, or HELP for help. You may withdraw consent at any time by contacting us at contact@biltmarkgroup.com.
Cookies and analytics
We use cookies and similar technologies to operate the site and understand how it is used. These providers may set their own cookies and receive information about your visit, governed by their own privacy policies.
Most browsers let you refuse or delete cookies through their settings. Some parts of the site may not function properly if you do.
How we share information
We do not sell your personal data. We share it only as follows:
- Service providers. Vendors who host our site, deliver email, run analytics, manage forms, or provide call tracking, acting on our instructions.
- Subcontractors and trade partners. Where specialty work at your property is performed through our managed vendor bench, we share only what is needed to perform and document that work.
- Professional advisors and insurers. Counsel, accountants, and insurers, where reasonably necessary.
- Legal and safety. Where required by law, subpoena, or to protect the rights, property, or safety of Biltmark, our clients, or the public.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets.
Your rights
Depending on where you live, you may have the right to confirm whether we process your personal data, obtain a copy of it, correct inaccuracies, request deletion, and appeal a refusal of any of these requests. Texas residents have these rights under the Texas Data Privacy and Security Act.
To make a request, email contact@biltmarkgroup.com. We will verify your identity before acting on a request and will respond within the time required by applicable law. If we decline your request, you may appeal by replying to our response; if the appeal is denied, you may contact the Texas Attorney General.
Retention
We keep inquiry and client records for as long as needed to provide services and to satisfy legal, insurance, tax, warranty, and licensing obligations, then delete or de-identify them.
Security
We maintain administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
This site is intended for business use and is not directed to children under 13. We do not knowingly collect personal data from children.
Third-party links
Our site may link to third-party websites. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time. We will revise the effective date and version above, and material changes will be noted on this page.
Contact us
Biltmark Group
Email: contact@biltmarkgroup.com
Phone: (346) 208-3770