Building & Facility Services

Every trade, one accountable crew.

Biltmark’s core asset services: building repairs, maintenance, and facility services delivered by our own vetted, insured professionals — available on demand or under a documented program, with one point of contact and one invoice.

What’s Included

What the program covers

Repairs & maintenance across the core trades — HVAC, plumbing, electrical coordination, carpentry & finishes

Preventive maintenance programs on a documented annual calendar

Renovations, tenant turns & punch-list work

Janitorial, day porter & handyman services

Managed specialty subcontractors at a capped ≤15% markup, sub invoice attached

Photo-verified work orders and monthly owner-ready reporting

How It Works

From first call to steady state

STEP / 01

Walkthrough

We assess the property on site and record a baseline condition report.

STEP / 02

Documented scope

You receive an itemized proposal — program pricing, rate card, and our written guarantee.

STEP / 03

Dispatch & delivery

Work orders flow through 24/7 dispatch; every task is photo-verified on completion.

STEP / 04

Monthly reporting

Spend, history, and preventive status land in one owner-ready report.

Our Guarantee

Commitments we put in the contract

Anyone can promise responsive service. Biltmark writes its benchmarks into your agreement. The written service guarantee stands behind every Biltmark program, in every industry.

Complete a service plan then ask us what we’ll guarantee.

2 HR / 4 HR

On-site emergency response in Biltmark crew markets — 24/7/365, with rapid network response nationwide

1 BUS. HOUR

Every routine work order acknowledged within one business hour

NO MINIMUMS

Single properties welcome, with month-to-month terms after the first year

≤ 15%

Capped, transparent markup on subcontracted specialty work — sub invoice attached

MONTHLY

Owner-ready report — spend, work-order history, and preventive maintenance status delivered every month

PHOTO-VERIFIED

Every work order documented with photos and mapped to owner-ready reporting

Good To Know

Frequently asked questions

Do you handle one-off repairs, or only ongoing programs?

Both. Many relationships start with a single repair and grow into a preventive program once owners see the documentation that comes with every work order.

Who actually performs the work?

Our own background-checked W-2 technicians handle the high-frequency trades. Licensed specialty work runs through our vetted subcontractor bench at a capped, transparent markup with the sub’s invoice attached.

Put a facilities department behind your property

Schedule a free walkthrough and receive a documented, itemized proposal — no pressure, no obligation.

Rather just talk?

Call us anytime: (346) 208-3770